Terms of sale
The rules for your account, Store Balance and orders, including the platform risk that comes with transferred accounts.
These terms apply when you create an AcctVault account, fund your Store Balance or place an order. By doing any of those things, you accept them.
Your AcctVault account
You must provide accurate account information and keep your login secure. You are responsible for activity performed through your dashboard unless you report unauthorised access promptly. We may pause an account or order while we investigate fraud, payment reversal, security or legal concerns.
NGN Store Balance
Store Balance is closed-loop credit used only to buy products on AcctVault. It is not a bank account, savings product or general-purpose wallet; it earns no interest and cannot be sent to another user, withdrawn as cash or used outside AcctVault.
You fund it by Nigerian Naira bank transfer using the reference shown in your dashboard. A receipt, alert or screenshot is not proof that we received money. Credit is added only after the incoming transaction is confirmed. If a credited transfer is reversed, recalled or found to be unauthorised, we may reverse the related Store Balance entry and pause affected orders.
What you are buying
You are buying the digital access package described on the selected product page. For account listings, that normally means credentials to an existing account on a third-party platform and any additional access details specifically listed. You are not buying a right, licence or guarantee from that platform itself, and we cannot grant one.
Orders and fulfilment
When you place an order, the displayed amount may be held against your Store Balance while our backend submits the order to a fulfilment supplier. A successful supplier order completes the debit and places the delivered details and status in your dashboard. If the supplier rejects or fails the order before delivery, the hold is released to your Store Balance.
Availability can change between viewing a listing and submitting an order. A blue check means the package was available at the latest catalogue check; it is not a promise that unlimited units remain. Quote-only and unavailable listings are not charged until their price and availability are confirmed.
Platform rules and the risk you take on
Facebook, Instagram, TikTok, X, Reddit, LinkedIn and effectively every major platform prohibit buying, selling or transferring accounts in their terms of service.
If a platform identifies an account as transferred, it may restrict or suspend it. That risk transfers to you after delivery. Our warranty covers specified delivery defects and material listing mismatches; it does not insure against later platform enforcement or the results of your use.
Acceptable use
Accounts are sold for advertising, marketing and business operations. You may not use anything bought here for:
- Fraud, scams, phishing or financial deception
- Impersonating a real person, business or public body
- Harassment, hate speech or coordinated abuse
- Distributing malware or illegal material
- Anything unlawful in your own jurisdiction
We may refuse or suspend service where we reasonably believe an order is connected to prohibited activity, and we may cooperate with lawful requests from competent authorities. Any unused balance is handled under the refunds and Store Balance policy and applicable law; prohibited activity does not give us a right to keep funds without a lawful basis.
Eligibility
You must be 18 or older and legally able to enter a contract. Orders are for your own use or your business’s. Reselling delivered credentials voids the warranty for those credentials.
Pricing, corrections and remedies
Prices are shown in Nigerian Naira. The amount displayed when you confirm an order is the amount charged to Store Balance unless a clearly disclosed fee or custom quote says otherwise. We may correct an obvious pricing or catalogue error before fulfilment; if we cannot fulfil at the confirmed amount, we release the full order hold.
Delivered digital credentials cannot be returned as unseen. Covered delivery problems are handled under the log warranty. Failed orders, duplicate debits and unused Store Balance are handled under the refunds and Store Balance policy.
Liability
To the extent permitted by law, our liability for an order is limited to the amount charged for that order. We are not liable for indirect or consequential loss such as lost revenue, ad spend or audience caused by platform action or use after delivery. Nothing here excludes liability that applicable law does not allow us to exclude.
Changes
We may update these terms. The version shown in your order record governs that order. Material changes affecting Store Balance or existing customers will be communicated through the dashboard or account email before they take effect where required.
Questions
Anything unclear, ask before you buy — contact support.